The Department of Water Services is responsible for purchasing water from the San Diego County Water Authority (SDCWA) and distributing it throughout the city for domestic, commercial, irrigation, and fire protection purposes. The City has a direct water filtration plant that treats up to 25 million gallons per day of water received from SDCWA and a reverse osmosis plant that treats up to 6 million gallons per day of local Mission Basin brackish groundwater. Reservoirs are kept at levels to avoid any interruption of service to the public and repairs to water lines are carried out at all hours of the day or night.
The department is responsible for the operation and maintenance of the city’s wastewater collection and treatment facilities. This system includes more than 450 miles of pipelines, two wastewater treatment plants, 34 sewer pump stations, and an industrial waste inspection program. The city’s wastewater is currently treated to a full secondary treatment level in accordance with EPA standards. the cityand aims for zero sewer spills. The City also coordinates the implementation of the Clean Water (stormwater) program, recycling programs and the implementation of the Waste Management contract. Our Water Conservation program educates the public on ways to save water.
Current Master, Management and Strategic Plans
The City of Oceanside Water Services Department (Department) initiated a strategic planning process in September 2019 to update its organizational vision and develop a framework to guide the organization into the future. The strategic framework presented in this document will help guide investment, allocate resources and provide a structure for annual strategic reviews to ensure long-term goals and objectives are achieved. Watch the Strategic Plan for Water Services 2020And watch the announcement video below!
Report a water main break, fire hydrant leak, or other issue to City of Oceanside Water
Would you like to report a water emergency like a leaking fire hydrant or a broken water main? Whether during the day or after night, all City water problems can be reported by calling (760) 435-3900 and selecting the “Report a Water Emergency” option (Option 4 during the day, Option 1 after hours). This phone number can also be found at the top of your city utility bill. Our dedicated Customer Service team will direct your concern to the appropriate party so that necessary action can be taken depending on the severity of the issue.